1. Data Protection Officer

The company PaperGraph S.A. (hereinafter “the Company”, “we”, “us”) is the Data Controller of your personal data.

Our contact details are as follows:
Address: Industrial Park, 203 00 Loutraki, P.O. Box 4
Email: info@papergraph.gr
Telephone: +30 27443 06000

What Data We Collect:

• Personal Information: name, surname, email, phone, address
• Usage Data: cookies and browsing activity
• Payment Info: in case of transactions

3. How We Use Your Data:

Your data is used for the following purposes:

• To provide services and complete transactions
• To contact you regarding services or your requests
• To improve user experience and analyze website usage (cookies)

4. Legal Basis:

We process your data on the basis of the following lawful grounds:

• Consent: We process your personal data when you have given your explicit consent (e.g., for the sending of newsletters).
• Contract performance: The processing of the data is necessary for the provision of the services you have requested.
• Legitimate interest: For purposes such as the improvement of our services and the security of our platform.

5. User Rights

Under GDPR you have the following rights:

• Right of access: You have the right to request access to your personal data.
• Right to rectification: You may request the correction of inaccurate or incomplete data.
• Right to erasure: You have the right to request the deletion of your personal data (“right to be forgotten”).
• Right to restriction of processing: You may request the restriction of the processing of your data under certain conditions.
• Right to data portability: You may request your data in a structured, commonly used, and machine-readable format. To exercise your rights, please contact us at: info@papergraph.gr

6. Sharing Data with Third Parties

Your data is not shared with third parties unless required by law or necessary for the performance of our services. In certain cases, we cooperate with third-party service providers (e.g., hosting companies) who process your data based on our instructions.

7. Data Retention:

Data is kept as long as needed for the purposes described or as required by law.

8. Data Security:

We take all technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure.

9. Cookies:

Our website uses cookies to improve your experience. You can accept/reject non-essential cookies via the consent banner appearing upon site visitation. Find more relevant information at “Cookies Policy”.

10. Complaints:

If you believe your data rights are violated, you can file a complaint with the Hellenic Data Protection Authority: https://www.dpa.gr/